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2020bet collects only the account and transaction data needed to keep your wallet, deposits via Upay or Bank Transfer, and session history running smoothly. Access to our platform and the protections described here depend on your local law and eligible regions.
When you open an account with us, we collect the details you enter during registration — your name, contact information, and the payment method you choose, such as Upay or Bank Transfer. We also record transaction records tied to deposits and withdrawals so your account wallet stays accurate and auditable. Device identifiers and session logs are kept to maintain account continuity across your mobile browser and any device you switch to mid-session. We do not sell your personal data to third parties. Data is processed to verify your identity, process payments through your chosen local rail, and deliver account communications you have requested. Cookies and similar tools help us remember your login state so you are not asked to re-enter credentials on your next visit. Where local law in Bangladesh permits, we may share anonymised, aggregated data with analytics partners, but never data that identifies you individually. The lawful basis for processing your data is the account contract you entered when registering. Retention periods are set to what is reasonably necessary for account management and any obligations under applicable law. You may request a copy of the data we hold at any time through the contact routes shown on this page.
Not every activity connected to your account falls under the same rules. This section clarifies what this policy covers, what it does not, and where the boundary sits between our responsibilities and those of third-party services you may reach from this site.
Login sessions, password resets and device-linked session tokens fall fully within this policy. We control how that data is stored, how long it is kept and who can access it inside our systems.
Deposit and withdrawal records processed through Upay or Bank Transfer are covered here. The payment rail itself operates under the terms and privacy rules of that provider; we only hold the record of the transaction on our side.
Your browsing behaviour within the 2020bet lobby — which sections you open, how long you stay on a page — is collected under this policy through standard session analytics, used only to improve account navigation.
If you follow a link away from our platform to an external site or payment provider portal, that destination's own privacy policy governs what happens there. We cannot control or be responsible for external data handling.
You have real, actionable choices about the personal data we hold. Reviewing your account records is straightforward: log in and open the account details section to see the profile information and payment history we hold against your account. If any detail is incorrect — a wrong contact number or an outdated email address — you can update it directly in your account settings, or contact our support team and ask them to correct it on your behalf. If you want to know exactly what data we hold beyond what is visible in your account, you can send a data access request through our live chat or email route. We will confirm receipt and respond within the period required by applicable rules. Where you believe data has been processed incorrectly, you have the right to raise that with us formally. Eligibility for specific data rights may depend on your local law and the eligible region from which you access the platform.
Log in and open the account details section to see your profile and transaction history exactly as we hold it.
Update contact information directly in account settings, or ask our support team to make the correction if the field is not editable from your side.
Send a data access request through live chat or email. We confirm receipt and respond within the period required under applicable rules.
If you believe your data has been handled incorrectly, contact us formally. We treat every data question as a priority and follow up in writing.
If you have a question about this policy, need to submit a data request or want to flag a concern, the routes below are the ones we monitor for privacy matters. Use the channel that works best for your device.
Open the live chat widget from any page inside your account. State that your query relates to your personal data and a support agent will handle it from there.
Our dedicated support line is published in the contact section of the site. Call and ask specifically for a privacy or data request — the agent will log it and follow up.
Send your privacy question or data access request to the email address listed in the site's contact page. Include your registered account email so we can match the request accurately.
Keeping your account data accurate and secure is part of how we keep the platform working for you on any device. Here is what we do on each key dimension.
We use cookies to maintain your login state and remember your account preferences across sessions. You can adjust cookie settings in your browser, though doing so may affect how certain account features behave on your device.
Access to your account data within our systems is restricted to staff who need it to process your transactions or respond to your support requests. We do not share identifiable account data with third parties for marketing purposes.
We keep your account and transaction records for as long as your account is active and for such further period as applicable law or payment reconciliation requires. Once that period ends, data is deleted or anonymised.
To request a correction, deletion or restriction of your data, use live chat, the support line or the email address in our contact section. We acknowledge the request in writing and tell you the outcome.
These are the questions we hear most often about how your personal data is handled at 2020bet. If yours is not here, live chat is the fastest way to get a direct answer.
We collect the name, contact details and payment method information you provide during registration — for example, whether you use Upay or Bank Transfer. We also log session and device data needed to keep your account accessible across devices.
We do not sell your personal data. We may share anonymised, aggregated data with analytics partners where local law permits. Payment providers like Upay and Bank Transfer receive only the transaction data needed to process your request, under their own privacy terms.
Your data is retained while your account is active and for the further period required by applicable law or payment reconciliation obligations. When that period ends, data is deleted or anonymised so it can no longer identify you.
Send a data access request through live chat or to the email address in our contact section. Include your registered account email so we can match the request. We confirm receipt and respond within the period required under applicable rules.
Yes. Log in and update your profile details directly in account settings, or contact support via live chat or the support line. For deletion requests, reach us by email. We handle these formally and confirm the outcome in writing.
This policy applies to your use of the platform. Whether you can access the platform at all depends on your local law and eligible regions. We recommend checking local rules before registering or depositing.